Single-click on the extension's icon to toggle the extension ON or OFFĤ. You must be an OnSIP (customer to use this plugin.ģ. Highrise Integration: Auto logs calls with your Highrise contactsġ. Zendesk Integration: Auto generates tickets with enhanced caller IDĤ. Caller ID Browser Notifications: Popups will alert you of incoming calls (can disable)ģ. Click-to-Call: No more dialing! Phone numbers on web pages turn into clickable links for an instant callĢ. To use this plugin, you MUST be an OnSIP CUSTOMER.ġ. If you are a Highrise user, keep track of communications with auto-call logging in Highrise. Zendesk users can take advantage of automatic ticket generation with caller identifying information. Warning :- The downside of using a softphone on your cell phone is that your calls will not be logged in Odoo as the softphone acts as an independent separate app.This extension offers the ability to click-to-call phone numbers in a web page and displays caller-ID browser notifications for incoming calls. In order to do so, you will need the Chrome extension OnSIP Call Assistant. This approach is useful to avoid wasting time dialing phone numbers. This will make Grandstream Wave ring and route the call via your phone to the other party. SIP Authentication ID: the OnSIP ‘Auth Username’Īside from initiating calls from Grandstream Wave on your phone, you can also initiate calls by clicking phone numbers in your browser on your PC.You will then have to configure it as follows: Also When creating an account, select OnSIP in the list of carriers. On Android and iOS, OnSIP has been successfully tested with Grandstream Wave. This is useful for on-the-go calls, but also to make sure to hear incoming calls, or simply for convenience. In order to make and receive phone calls when you are not in front of your computer, you can use a softphone app on your cell phone in parallel of Odoo VoIP. Odoo will ring and display a notification. Your number is the one provided by OnSIP. E.g.: +16506913277 (where +1 is the international prefix for the United States). Note :If you see an Incorrect Number message in the Odoo softphone, make sure to use the international format, leading with the plus (+) sign followed by the international country code. Note : If you see a Missing Parameters message in the Odoo softphone, make sure to refresh your Odoo window and try again. You can now make phone calls by clicking the phone icon in the top right corner of Odoo (make sure you are logged in as a user properly configured in Odoo and in OnSIP).
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